SCL had already received one specification for a proposed system. We conducted a series of workshops to understand what SCL needed, then produced a comprehensive system specs brought to life with screenshots and interactive demos of how everything would work.
Defining the UI
For the UI we conducted usability tests with our QA team; and research for other booking systems. We were constrained by the customer’s website. We had to base the design on their website’s look and feel. Still, we were able to suggest a few changes and improvements that did not compromise what the client wanted and the quality of the product.